To sign up for a webinar, click on the title and follow the instructions on the invitation to register. You will receive an email confirmation to the address you provide. On the date of the webinar, open your confirmation email and follow the steps to join the session. Allow 5-10 minutes to get set up - we will begin on time!
GGFA Advanced Education Series
For Company Executives and General Managers
The GGFA is proud to announce the second offering of this series. Part of the GGFA Educational Series, this four-session program will cover every aspect of club management. This series is targeted to upper level managers, COO's, and General Managers; however, interested owners are welcome to participate.
Designed specifically for Gold's Gym and based on feedback from our recent survey, this series is facilitated by Scott Corless, COO of Ponzio Fitness Holdings and Gold's Gym Georgia.
A unique opportunity to increase education and knowledge within the brand, attendees should make the commitment to all four sessions. Participants who complete the series will receive a certificate from the GGFA Institute and will have an opportunity to serve on the GGFA Higher Education Panel for future programs.
About Scott J. Corless....
Scott began his career in 1981, working for Ron Littlebrant in California. He put 14 years in with the Bally Corporation, moving up the ranks to District Manager in Central Florida, specializing in company turnarounds - revamping of sales & management systems to promote fiscal performance and growth.
Scott has managed Gold's Gyms in the Bahamas, Florida, Utah, Nebraska, St. Louis, and now Atlanta as COO of Ponzio Fitness Holdings and Gold's Gym Georgia.
Scott took a struggling St. Louis market from the worst market in GGI to the best market in less than 6 months, all while doubling the size of the market with respect to locations. He instituted management and sales systems that brought immediate results, while also eliminating fraud, theft, and consumer issues. His ability to find, train, and motivate gym managers and his focus on results is exceptional. Scott left in place a motivated, professional management crew that continues to succeed to this day.
Session Four: The Future of the Industry
Wednesday, March 3, 2010 - 3:00 p.m., Eastern Time
Sponsored by:
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GGFA Advanced Education Series
For Fitness, PT and GGX Directors & Managers
The GGFA announces the introduction of a new series designed specifically for Fitness Directors/Managers, Personal Training Directors/Managers and Group Exercise Directors/Managers. This program is also open to Club Owners, Sr. Club Managers and General Managers as well as Operational and Membership/Sales Managers.
The focus of this 4-part series includes the building blocks for success in PT and GGX Programs: Business, Staff and Program Development, and Customer Relationship Management.
Webinar Series Presenters:
Bob & Jolyn Esquerre, Co-Owners & Business Solutions Consultants
Esquerre Fitness Group
Esquerre Fitness Group Presentation Provided By:
Session Three
The Hybrid Fitness Professional
The New Skill-Sets that are needed to:
- Manage the Member Experience
- Manage Member Integration Strategies
- Drive both Gross/Net Income
Thursday, March 4, 2010 - 3 p.m. Eastern Time
Sponsored by:
Session Four
The Synergy of Equals: The Role of Club Branding & Operations Management
The Wrap-up: How to Translate These Concepts into the Gold's Gym Brand
Thursday, March 18, 2010 - 3 p.m. Eastern Time
Sponsored by:
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Weekly GGFA Webinar Schedule Update
Learn how to use the Medallia platform to manage your strategic customer service initiative! We are up to 217 gyms now signed up but we need to hit 400. Get on board with listening to the voice of your customer and learning how to improve their experience every day.
Join Michelle Chow with Medallia for one of the sessions below. If you have any questions, please email her at michelle@medallia.com.
Select a session and, at the specified date/time, click on the corresponding WebEx link to attend. Please join 5-10 minutes early to install the WebEx plug-in so that the session can start on time!
Below is a list of the sessions. Click here to log in, register and obtain the hotlinks and passwords for each of the events.
Contact Deborah Collins in the GGFA Office at 678-730-0815 678-730-0815 or via email at dcggfaassist@gmail.com, if you need assistance with log in access to the website.
Spring 2010 Webinars Coming Soon!
GGFA FORUM HOT TOPICS
Introducing the new GGFA website Forum Hot Topic! Members, login to the GGFA website and join the discussion on the topic below, facilitated by a GGFA Board Member. This topic will be featured for 2 weeks, so login and help your fellow franchisee by providing your input!
2010 Topics Coming Soon!
Follow these steps to join this week's Forum Hot Topic discussion . . .
1. Go to the GGFA website at www.ggfa.info
2. Click on the login button and enter your member username & password
3. Go to Franchisees To the GGFA Franchisee Conversations
4. Click on Franchisee Conversations to the Hot Topic above
5. Read the dialogue, click on reply, compose your message, click submit!
GGFA GRADUATE COURSE PROGRAM
Launching in 2009, the GGFA Graduate Course Program is structured as an interactive instructional workshop, hosted by fellow franchisees who have a proven track record of success in specific areas of club operation or best practices that are valuable to every club owner. Whether you own one club or 20, you and your key staff members will benefit from this experience. Host locations and dates will be published in the coming weeks, which will include the first of the course offerings.
GGFA Website Tour Webinars
GGFA members, sign up today for a free 30 minute tour of the GGFA website! Contact the GGFA Office at
GGFAassist2@gmail.com or call 678-730-0815, to schedule your personal tour!
Franchisees, tour the inside of the GGFA website, offering navigation instruction on the inside of the conversation forums. Also, sign up your key staff members sign up for an overall tour of the website public side, so they can navigate the site to locate key information on Suppliers, GGFA Group Purchase Campaigns and other updates.
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ABOUT THE GGFA EDUCATIONAL SERIES . . .
As a Gold's Gym Franchisee, you are part of the brand that leads the industry. The GGFA is committed to providing you with the tools and knowledge that will help you to build and sustain your business. We have initiated our the GGFA Educational Program, which includes our Webinar Series, Forum Hot Topics and the GGFA Graduate Course Program. The overall program combines the knowledge of experts in key areas of club success, and information sharing by your fellow franchisees who have created best practices with a proven successful track record. In addition, suppliers who are members of the GGFA Supplier Partnership Network (SPN) are involved to provide an educational component or to showcase specific areas of their business that can enhance your club operation.
Webinars are a benefit of GGFA Membership, so participation for members and their staff is provided complimentary with unlimited use. If you are currently not a member of the GGFA, we encourage you to join today and begin taking advantage of this valuable benefit! There is a $50/person pre-paid fee for non-members and their staff.
If your computer has the capability, you can use your microphone and speakers, but a telephone connection is suggested. If you want to join the webinar in audio only mode, send an email to Tara DeWees at GGFAassist2@gmail.com to request the call-in information.